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COMPLIANCE & PROCESS

Certification you can operate on

ISO 9001, 27001, and 20000 advisory paired with business process management - so compliance documentation becomes a real operating advantage, not a shelf binder.

Certifications

Standards we advise on

ISO 9001

Quality Management

A systematic approach to consistent product/service quality, customer satisfaction, and continuous improvement.

ISO 27001

Information Security Management

A risk-based framework for protecting information assets - policies, controls, and an auditable security posture.

ISO 20000

IT Service Management

Best-practice IT service delivery - incident, problem, and change management aligned to business needs.

Business Process Management

Process work that makes certification real

ISO paperwork is only as good as the process behind it. We map and improve the processes your management system is supposed to control.

Process Mapping

Document current-state processes end-to-end, identifying bottlenecks, redundancies, and control gaps.

BPM Automation

Automate approvals, handoffs, and repetitive workflow steps with workflow engines and RPA where it pays off.

Audit Preparation

Internal audits, evidence collection, and management review cycles that keep certification audit-ready year-round.

Continuous Improvement

KPI dashboards and periodic process reviews that turn compliance documentation into an operating advantage.

How It Works

Gap analysis to certification

01

Gap Analysis

Assess current processes and controls against the target ISO standard.

02

Design

Define the management system, policies, and controls needed to close gaps.

03

Implement

Roll out documented processes, training, and BPM automation where useful.

04

Internal Audit

Test the management system before the external certification audit.

05

Certify & Maintain

Support the certification audit, then ongoing surveillance audits.

Questions

ISO & BPM, answered

Which ISO certifications does Aitropolis advise on?+

Aitropolis provides advisory for ISO 9001 (Quality Management), ISO 27001 (Information Security Management), and ISO 20000 (IT Service Management) - from gap analysis through certification audit.

How long does ISO certification typically take?+

A first-time certification typically runs 4-9 months depending on scope: gap analysis and readiness assessment (2-4 weeks), documentation and control implementation (8-16 weeks), internal audit and management review (2-4 weeks), then the external certification audit.

What is BPM and how does it relate to ISO certification?+

Business Process Management (BPM) is the discipline of mapping, measuring, and improving how work actually gets done. ISO management systems require documented, controlled processes - so BPM work (process mapping, automation, KPIs) is often the practical foundation that makes ISO certification achievable and sustainable rather than a one-time paperwork exercise.

Do you help maintain certification after the initial audit?+

Yes. We support internal audit cycles, management review preparation, corrective action tracking, and surveillance audit readiness so certification stays current year over year, not just at initial certification.

Can BPM automation reduce operational cost?+

Yes. Mapping and automating manual, error-prone processes typically reduces cycle time and rework while improving auditability - the same documentation used for compliance also becomes the basis for measurable efficiency gains.

Ready to build a certifiable management system?

Start with a gap analysis against the standard that matters most to your business.